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Total RO'S

Department:

Parts Department

Total RO'S

#

Calculation

Count of all return orders in the service department.

DESCRIPTION

The number of return orders or services in the service department.

Purpose

To assess customer satisfaction and service quality.

Interpretation

Did you get it right

Optimal:
Fewer return orders suggest higher quality service.
Alert:
A high number of returns may indicate issues with service quality.
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06/15/2024 03:29:04 am